Inside Sales Professional at Umicore

Join Umicore as an Inside Sales Professional, where your customer service skills will shine through cold calling and problem resolution. Engage with clients and support your team in a growth-oriented role.
Umicore is searching for a dedicated Inside Sales Professional to drive new business and maintain existing relationships within the Jewellery & Industrial Metals sector. This role encompasses managing inquiries, processing orders in SAP, and providing informed solutions to customer needs.
Key Responsibilities:
• Identify and research potential customer leads
• Execute cold calls to attract new and returning clients
• Advise customers on new products and services
• Address customer issues swiftly and effectively
• Track and document all customer interactions
Requirements:
• College diploma in relevant business field
• Extensive experience in inside sales
• Skills in CRM software, preferably SAP
• Outstanding communication and problem-solving capabil...