Inside Sales Agent A. M. Castle & Co.

Elevate your career at A. M. Castle & Co. as a dynamic Inside Sales Agent in Toronto, Canada. Utilize your sales acumen to create lasting customer relationships and drive revenue.
We are looking for an enthusiastic Inside Sales Agent to join our team. This pivotal role focuses on servicing customer accounts, handling inquiries, and achieving sales targets. You will enhance product knowledge to support clients and leverage innovative techniques for increasing sales volume and customer satisfaction.
Key Responsibilities:
• Meet and exceed sales pipeline metrics
• Service and up-sell to existing customers effectively
• Respond to inquiries across phone, email, and fax
• Cultivate strong customer relationships through calls
• Resolve order-related complaints and follow up
Requirements:
• Minimum one year of experience in sales support
• Customer-oriented with relationship-building skills
• Proven problem-solving capabilities
• High school diploma mandato...