Found Description
We are looking for an experienced engineer who can read and analyze electrical specifications and wiring diagrams, provide applications engineering support to customers and stakeholders.
What will you do?
- Provide general technical support for customers, particularly regarding technical information on products, prices, discounts, and application information during the pre‑sales and after sales process.
- Evaluate product and create bill of materials based on job requirements. Also responsible for pricing review of quotation opportunities from Inside Project Managers and Sales team.
- Answer technical emails or chat inquiries from customers and use technical documents for references to all ASCO owner’s manual, technical bulletins, drawings, and other internal tools.
- Provide support to Inside Project Managers on warranty requests and service visits.
- Set Order Review Meetings (ORM) with FSE & Engineering (VATS) and lead BOM ...