Inside Channel Account Manager I (Toronto)

Résumé du poste / Summary

Drive business through ESET’s channel partners and distributors with support from senior colleagues/manager. Focus on partnership, profiling and cross sell/upsell. This includes building and managing a qualified pipeline of channel partners within a defined geographic territory/accounts split. Working with external Channel Account Managers and SE.

Description du poste / Job description

FUNCTIONAL RESPONSIBILITIES AND DUTIES

• Maintain accurate pipeline of business
• Proactively reach out to end user customers to secure upcoming renewals and look for add‑on, upsell and cross‑sell opportunities
• Work with and assist ESET resellers and distribution partners throughout the sales process to complete sales through the channel
• Maintain accurate account and contact information
• Respond to voicemails per company policy
• Provide & process any and all sales related materials (Quotes, Sales o...