Inside Account Manager

Responsibilities

• Identify new sales opportunities through proactive outbound and inbound activities such as calls, emails, and lead follow‑ups.
• Grow business from both new and existing customers through up‑selling and cross‑selling.

Manage the Full Sales Cycle

• Support and coordinate the entire sales cycle, from pre‑sales discussions, complex quoting, demo organization, closing business, and organizing post‑sales support.
• Assist in preparing commercial offers, tender responses, quotes, and order bookings.
• Maintain accurate customer and sales data within CRM/customer databases.

Build and Maintain Customer Relationships

• Interpret customer needs and develop long‑lasting partnerships by providing strong product knowledge and tailored recommendations.
• Answer customer queries, provide product/service information, and resolve concerns via phone and email communication. ...