Innovative Product Support Specialist Needed

Become a cornerstone in the events industry with PheedLoop as a Product Support Specialist. Engage directly with clients, facilitate event management, and provide technical guidance in this exciting role.

PheedLoop seeks a proactive Product Support Specialist who will onboard clients onto their cutting-edge platform. Your role will combine aspects of customer service, account management, and tech support to drive client satisfaction and engagement. During critical event periods, your contributions will ensure smooth executions.

Key Responsibilities:
• Manage client onboarding and platform training sessions
• Provide prompt tech support via various communication channels
• Develop strong relationships as a trusted advisor
• Conduct consultations and post-event evaluations
• Work collaboratively with teams across the organization

Requirements:
• Bachelor’s degree or soon-to-be graduate
• Strong communication...