Found Description
Join the IT team as an Infrastructure Support Analyst, ensuring effective network and server functionality. Triage and document IT infrastructure events while supporting cloud and storage solutions.
In this role, you will be responsible for monitoring IT infrastructure components and resolving incidents that arise. Collaborating with specialized teams, you'll manage troubleshooting and escalate critical issues effectively. Tools knowledge in Datadog and ITSM applications like Service Now would add value to your contribution.
Key Responsibilities:
• Monitor and support IT infrastructure components daily
• Co-ordinate troubleshooting efforts across various teams
• Escalate incidents following established procedures
• Prepare priority reports for critical events
• Utilize monitoring and troubleshooting tools effectively
Requirements:
• Degree in Networking, Telecommunications, or IT
• Relevant certifications like Azure or Cisco highly desired
• Familiarity...
In this role, you will be responsible for monitoring IT infrastructure components and resolving incidents that arise. Collaborating with specialized teams, you'll manage troubleshooting and escalate critical issues effectively. Tools knowledge in Datadog and ITSM applications like Service Now would add value to your contribution.
Key Responsibilities:
• Monitor and support IT infrastructure components daily
• Co-ordinate troubleshooting efforts across various teams
• Escalate incidents following established procedures
• Prepare priority reports for critical events
• Utilize monitoring and troubleshooting tools effectively
Requirements:
• Degree in Networking, Telecommunications, or IT
• Relevant certifications like Azure or Cisco highly desired
• Familiarity...
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