Infrastructure Engineer - Workplace

# Infrastructure Engineer - WorkplaceOnsite |Mid Level|Full TimePosted: Today#### Company LocationPHL - Three/NEO, Philippines#### Remote Work PolicyOnsite#### SkillsNetworking# # **Primary Details**Time Type: Full timeWorker Type: EmployeeThe purpose of this role is to provide IT support for assigned sites and remote workers, ensuring a high-quality end user experience. This role focuses on troubleshooting hardware, software, networking, and telephony issues, with an emphasis on customer service, desktop and application support, and process improvement to meet client expectations and requirements. The role plays a direct role in supporting QBE customers by identifying areas for technology improvement and enhancing the overall customer experience.**Responsibilities:*** Support the implementation of the IT team strategy to enable delivery of overall business targets.* Drive the development and maintenance of problem and incident management processes and procedures.* Perform problem and ...