Infrastructure Performance Consultant – InterAction 

Core Responsibilities

• Engage directly with customers experiencing performance issues.


• Conduct diagnostics across:
  
  • Application servers
  
  
  • Databases
  
  
  • Network configurations
  
  
  • Authentication systems
  
  
  • Reverse proxies
  
  
  • Web Application Firewalls (WAFs)
  
  
  • API gateways
  
  
  • Load balancers


• Partner with Support teams to analyze logs, telemetry, and infrastructure behavior.


• Distinguish product defects from infrastructure-related issues.


• Deliver root cause analysis (RCA) reports and recommend performance improvements.

• Advise custom...