Infrastructure Analyst

Summary

We are seeking a highly skilled, customer-focused Infrastructure Analyst to serve as the primary on-site IT resource for our client. This role will be responsible for advanced Tier-2/3 support, endpoint and hardware management, systems administration, and infrastructure troubleshooting across a hybrid environment. The ideal candidate is hands-on, highly independent, and capable of owning the full on-site IT function; delivering reliable support, maintaining system performance, and partnering closely with plant operations and centralized IT teams.

Requirements

• Strong Tier-2/3 infrastructure support experience.
• Ability to work independently as the sole on-site IT resource.
• Hands-on expertise with:
  • End-user and endpoint support (workstations, laptops, mobile devices).
  • Hardware troubleshooting, repair, and deployment.
  • Systems administration (M365/Entra ID).
  • User access, group policy,...