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Project Role : Infra Tech Support PractitionerProject Role Description : Provide L1–L2 technical support for infrastructure, systems, and applications in production and development environments, both remotely and onsite, following defined operating models and processes. Act as the primary interface with users/clients to accurately diagnose issues and deliver effective resolutions across infrastructure, operating systems, networks, and application platforms, ensuring service stability and quality support.Must have skills : IBM Db2, IBM z/OSGood to have skills : NAMinimum 5 year(s) of experience is requiredEducational Qualification : 15 years full time educationSummary:As an Infra Tech Support Practitioner, a typical day involves delivering first and second level technical assistance for infrastructure, systems, and applications across both production and development settings. This role requires working closely with users and clients to identify and resolve issues efficiently, whether re...