Found Description
Drive consulting success at Infosys as a Lead focusing on B2B/EDI solutions. Utilize your hands-on IT knowledge and leadership skills to enhance client operations and service delivery.
In this role, you will be pivotal in managing L2 support operations for enterprise integrations. Your expertise in Seeburger BIS support will help shape valuable solutions that meet dynamic client requirements. Collaborate with teams and external partners while ensuring consistent SLA adherence and project scope detailing.
Key Responsibilities:
• Lead end-to-end B2B/EDI integration support operations
• Act as the primary coordinator for enterprise solutions
• Mentor and oversee offshore support teams
• Conduct change and release management activities
• Report on SLA performance and incidents
Requirements:
• Bachelor’s degree or equivalent experience
• Minimum of 4 years in IT, focusing on EDI solutions
• Proficiency in Seeburger BIS and integration models
• Willingness...
In this role, you will be pivotal in managing L2 support operations for enterprise integrations. Your expertise in Seeburger BIS support will help shape valuable solutions that meet dynamic client requirements. Collaborate with teams and external partners while ensuring consistent SLA adherence and project scope detailing.
Key Responsibilities:
• Lead end-to-end B2B/EDI integration support operations
• Act as the primary coordinator for enterprise solutions
• Mentor and oversee offshore support teams
• Conduct change and release management activities
• Report on SLA performance and incidents
Requirements:
• Bachelor’s degree or equivalent experience
• Minimum of 4 years in IT, focusing on EDI solutions
• Proficiency in Seeburger BIS and integration models
• Willingness...