Information Technology Support Specialist

Worldwide Logistics, Inc., is seeking an experienced IT Specialist. As an IT Specialist (Level 2), you’ll be an integral member of a growing, full-service IT support team, providing advanced technical support and contributing to global IT operations. This role offers an exceptional opportunity to expand your technical expertise and leadership skills while supporting a geographically distributed workforce across the EMEA region. You will work closely with global IT teams to ensure consistent service delivery, system stability, and user satisfaction.

We are seeking a detail-oriented and proactive Level 2 Tech with a strong foundation in troubleshooting complex technical issues and optimizing system performance. Experienced in mentoring junior technicians, managing ticket escalations, and collaborating across departments to ensure efficient issue resolution. Combines hands-on technical expertise with a developing managerial perspective—s...