Found Description
Role Overview
As our IT Support Specialist, you will be the backbone of our day‑to‑day technical operations. Our team relies on fast, uninterrupted access to laptops, specialized software, and secure accounts to deliver results for our clients. You will manage our hardware lifecycle (from purchasing to deployment), oversee user access across our digital tool stack, and provide quick, friendly technical troubleshooting.
Main Responsibilities
Hardware & Equipment Management
- Purchasing & Inventory: Manage the procurement and tracking of all company hardware (Macbooks, PCs, monitors, and peripherals), ensuring we stay within budget and maintain optimal stock levels.
- Device Lifecycle: Handle the setup, configuration, and provisioning of new machines, as well as the secure wiping and recycling of returned hardware.
- Maintenance & Repairs: Diagnose, troubleshoot, and coordinate repairs for hardware issues to minimize team do...
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