Information Technology Support Specialist (Night Shift)

The IT Support Specialist is responsible for providing technical assistance to end‑users across multiple urgent care clinics and support offices, ensuring smooth operation of IT systems. This role supports workstation configuration, EMR troubleshooting, account management, and adherence to company standards, while maintaining positive relationships with employees, clients, and stakeholders.

Job Description

• Modify configurations, utilities, and software default settings for local workstations.
• Provide effective troubleshooting and support for EMR systems.
• Document internal procedures and updates for IT processes.
• Assist with onboarding and offboarding of users, including account creation and termination.
• Install, test, and configure new workstations, peripheral equipment, and software.
• Maintain inventory of all equipment, software, and licenses via Asset Tracking.
• Respond to user queries profession...