Information Technology Support Engineer

Job Summary: We are seeking an IT Support Specialist to provide onsite end-user, office infrastructure, asset management, and project-based support. The role involves troubleshooting, device lifecycle management, office IT infrastructure support, inventory management, and coordination with remote technical teams and third-party vendors. Key Responsibilities: End-User Support • Provide onsite support for desktops, laptops, mobile devices, printers, and peripherals (Windows, macOS, Linux). • Provision, deploy, replace, and decommission IT equipment. • Troubleshoot hardware, software, connectivity, and user-related issues. • Coordinate escalations with Level 2 support teams. Office Infrastructure Support • Support office IT services including network connectivity, printing, voice, AV, and workplace technologies. • Install, maintain, and troubleshoot switches, routers, access points, and related infrastructure equipment. • Assist with smart office solutions, digital signage, and conference...