Found Description
Job Title
L 1 Desktop Support Engineer (FTE Role)
Job Type
Full-Time Onsite Support
Experience Required
End User Computing (Desktop Analyst) L1-Onsite services
Duration of the role
1 year and extendable
Location
Dubai, UAE
Language Required
Fluent Local & English B2
Start Date
ASAP
User On Prem IT support
- Desktop, laptop, and peripheral basic troubleshooting (Windows, macOS, Linux OS, printers, mobile phones etc.)
- Provisioning and deprovisioning of corporate devices (laptops, phones)
- Replace broken devices with temporary devices in accordance with Ericsson’s processes
- Provide technical guidance to end users for day-to-day IT issues within the office environment
- Coordinate with L2 teams when troubleshooting (examples L2: end user computing team, EMM…)
Office IT Infrastructure Support <...
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