Information Technology Operations Analyst

Job Responsibilities / Role

No deje pasar esta oportunidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción.

You'll play a key role in ensuring operational stability, service readiness, proactive monitoring, event management, and rapid issue detection across PRE environments.

Working closely with Incident, Change, Environment Support, and Engineering teams, you'll help ensure that key service objectives, operational controls, and governance standards are maintained

RESPONSABILITIES

• 5+ years’ experience with Implementing and maintaining real-time monitoring, alerting, and operational event management processes across PRE environments.
• Monitoring operational events and service triggers end-to-end while ensuring adherence to MTTA (Mean Time to Acknowledge) and MTTR (Mean Time to Resolve) objectives.
• Managing operational dashboards, repo...