Individual Claims Management, Analyst

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

Sound like you? Then read on.

About the Role

Responsible for determining the validity and authorising settlement of individual health insurance claims

Assess and settle individual health insurance claims arising from policies in force
• Make recommendations and guidelines to individual health insurance claims
• Liaise with solicitors and other third parties during investigation and negotiation to seek guidance on the course of action that serves the best interest of AIA
• Process all individual health insurance claims documents timely
• Answer inquires relating to claims processing