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Indigo Store Operations Leadership Role

Indigo

london, on, Canada Full-time June 10, 2026

Found Description

Join Indigo as the Store Operations Manager, leading customer experience efforts and omni sales initiatives. Manage a high-performing team to ensure a seamless shopping journey for customers.
As Store Operations Manager, you will be responsible for the overall customer experience and sales outcomes. You'll motivate your team, analyze performance metrics, and implement strategies that align with Indigo’s service model. Your role requires you to embrace technology to enhance customer interactions and store operations.
Key Responsibilities:
• Lead team to provide exceptional customer service
• Assess sales performance and identify improvement areas
• Implement omni sales programs effectively
• Manage events and local initiatives for customer engagement
• Ensure compliance with health and safety regulations
Requirements:
• College degree or commensurate experience
• 2-3 years in retail management
• Ability to move on sales floor for long periods
• Availa...

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