Incident Response & Service Desk Pro (Windows)

Link-Worldwide, based in Mexico City, is seeking an IT professional responsible for managing technical incidents and providing high-quality support to end-users.
Candidates should have a strong background in incident management and experience with Service Now.The ideal applicant must demonstrate proficiency in Windows environments and possess exceptional communication skills.
This role requires a proactive approach to enhance IT operations and ensure compliance with various IT policies.
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