Found Description
Required Skills & Experience
- Problem ~80%, Incident ~20% of the time
- Incident, Problem and Change Management experience
- 4 to 6 years of relevant experience in the related field of study or an equivalent combination of education and experience.
- Graduate degree in Computer Science or a related technical field, or equivalent practical experience.
- Expert knowledge of ITIL (v3 or V4) and processes.
- Experience with Applications, operating systems and/or networking (TCP/IP, routing, network topologies and hardware, etc).
- Capital Markets and Banking Preferred
Skills
- Experience analyzing and troubleshooting large-scale distributed systems.
- ITIL-aligned systematic problem-solving approach, coupled with effective communication skills and a sense of ownership and accountability.
- Knowledge and in-depth experience with CM Trading applications and relat...