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Incident Manager /It Operations

Capgemini

aguascalientes, aguascalientes, Mexico Full-time June 27, 2026

Found Description

# Incident Manager /IT OperationsAguascalientesApply for this job* Permanent* Experienced Professionals* Software Engineering* ID ******-en _USChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible.Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
**Your Role**As an **Incident Manager at Capgemini**, you will take full command of critical IT incidents within the **Technology Operations Center (TOC)**, leading the end-to-end incident lifecycle from detection through resolution and post-incident review.This is a **hands-on leadership role**, where you will own major incident bridge calls, drive technical and vendor teams toward rapid resolution, and ensure clear, timely communication wit...

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