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Incident Management Specialist

Tata Consultancy Services

markham, on, Canada Full-time July 17, 2026

Found Description

Tata Consultancy Services (TCS) is an equal opportunity employer and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation to create a workforce that reflects the societies we operate in.

Skills Required

  • Install, configure, and maintain Dynatrace Managed/SaaS environments.
  • Deploy and manage Dynatrace OneAgent across diverse platforms (Windows, Linux, Cloud, Containers).
  • Web applications, Microservices and APIs, Databases and middleware.
  • Set up custom services, dashboards, and alerts aligned with business KPIs.

Monitoring & Performance Optimization

  • PurePath tracing.
  • Smartscape topology.
  • AI-powered Davis insights.
  • Identify performance bottlenecks and recommend improvements.
  • Perform root cause analysis (RCA) for incidents and outages.

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