Inbound Support & Upsell Specialist

Sutherland Global is hiring Customer Service Consultants in Angeles, Pampanga, Philippines. In this role, you'll be the point of contact for customers, handle inbound calls, and provide exceptional service. Responsibilities include answering inquiries and performing account maintenance.

Ideal candidates should possess a high school diploma, excellent communication skills, and preferably prior customer service experience. You will be expected to multi-task efficiently, using CRM applications and basic MS Office tools.