Found Description
Angeles City, PH
POSITION OVERVIEW
MCI is one of the fastest‑growing tech‑enabled business services companies in the USA. The company delivers Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) solutions to a wide range of industries, including healthcare, retail, government, education, telecom, technology, e‑commerce, and financial services. MCI’s contact centers are powered by both on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability, and reduce costs. The company is committed to fostering an environment where professionals can build meaningful careers through continuous learning and development opportunities.
We are hiring inbound Call Center Agents who will handle inbound and outbound calls, troubleshoot basic technical issues, build strong customer relationships, and identify sales opportunities. No prior call‑center experience is required; exp...