Scope
We are looking for an experienced L3 Application Support Engineer with strong full stack technical knowledge and hands-on experience in debugging, troubleshooting, and supporting enterprise applications. This is not a pure development role. The candidate will primarily work on application support, production issue analysis, root cause identification, incident resolution, performance troubleshooting, and coordination with development, QA, DevOps, infrastructure, and business teams. The role requires strong understanding of application architecture, APIs, databases, logs, integrations, and code-level debugging to resolve complex production issues. What you'll do
Act as the L3 technical support point for complex application issues, production incidents, escalations, and recurring problems.
Analyse, troubleshoot, and resolve issues across frontend, server-side components, APIs...