Import Documentation Client Service Representative

Master the art of customer service with MSC Canada as an Import Documentation Client Service Representative. This role requires detailed import processes and effective customer communication skills.
As a Client Service Representative focusing on Import Documentation, you'll develop a diverse skill set essential for managing customer inquiries and requests. You'll analyze inquiries, provide solutions, and ensure compliance through meticulous documentation handling. Your initiative and communication skills will play a vital role in fostering strong customer relationships while managing complex documentation protocols.
Key Responsibilities:
• Manage customer inquiries related to import documentation
• Ensure accuracy in shipping documentation compliance
• Analyze requests to provide viable solutions
• Develop relationships with customers and global agencies
• Coordinate with internal teams for issue resolution
Requirements:
• 2+ years in shipping, logistics, or ...