Implementation Specialist

Role OverviewSupport the pre and post implementation process following all the implementation processes established.ResponsibilitiesTechnical customer facing expert, able to communicate clearly and easily with mainly technical contacts; Support on gathering all customer requirements to deliver a thorough and customer focused implementation and configuration strategy; Ability to document test scenarios of configuration to support QA; SME in a numberof the Solera products, particularly understanding the configuration and integration capabilities; Collaborate with both configuration and training to support on customer requirements understanding and the broader Solera team to deliver new product developments; On occasion train the customer on the newly delivered configuration; Support in cross functional alignment with product and sales, to ensure alignment on roadmap; Provide supporton customer deliveries and SME products; Support and collaborate on the generation of all the Profession...