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Implementation Specialist for SaaS Projects

Jaide Health

toronto, on, Canada Full-time July 20, 2026

Found Description

Lead complex AlayaCare Cloud implementations as a Senior Implementation Specialist. Optimize SaaS project outcomes for Canadian healthcare sectors while empowering customers with effective training and support.

AlayaCare seeks a Senior Implementation Specialist to oversee the delivery phase of its cloud solutions for Canadian clients. Serving in a pivotal role, you'll manage customer projects, collaborate with Professional Services Consultants, and design training tailored to each client’s needs. Your experience in SaaS and ability to foster strong relationships will be crucial for client success and advocacy.

Key Responsibilities:
• Manage delivery phases of customer implementations
• Collaborate with consultants to define project risks
• Track project progress and maintain clear scopes
• Design customized training programs for users
• Facilitate customer enablement through AlayaCare University

Requirements:
• ...

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