Implementation Specialist at AlayaCare

Drive successful project launches as an Implementation Specialist at AlayaCare, a leading SaaS company. This remote role focuses on customer training, configuration, and high-quality documentation.

In this customer-facing position, you will report to the Senior Professional Services Consultant. With 1–3 years of experience in project delivery, you will gather requirements, design workflows, and ensure successful platform configurations. The role emphasizes collaboration with internal teams to support large enterprise customers across Canada.

Key Responsibilities:
• Support project requirements gathering and workflow design
• Configure the AlayaCare platform to meet business needs
• Execute customer training sessions effectively
• Manage risk and issue mitigation plans during implementation
• Produce clear project documentation and communication

Requirements:
• 1–3 years in project delivery or implementation role...