Found Description
Join Tread as an Implementation & Enablement Expert and transform how construction teams use innovative software. This hands-on role entails frequent travel to ensure successful onboarding across the country.
In this impactful role, you will own the manual touchpoints during customer onboarding and develop comprehensive training content. Your interactions will primarily be with essential operators and field teams, ensuring they confidently engage with the Tread platform. If you're ready to shape the customer experience, consider this opportunity.
Key Responsibilities: • Manage onboarding workflows and handoffs effectively • Develop training materials and guides for quick adoption • Maintain relationships from the initial sale to goal completion • Deliver in-person training to frontline staff in the field • Organize events to promote customer enablement and engagement
Requirements: • 3-6 years in B2B SaaS customer success or onboarding • Background in training...
In this impactful role, you will own the manual touchpoints during customer onboarding and develop comprehensive training content. Your interactions will primarily be with essential operators and field teams, ensuring they confidently engage with the Tread platform. If you're ready to shape the customer experience, consider this opportunity.
Key Responsibilities: • Manage onboarding workflows and handoffs effectively • Develop training materials and guides for quick adoption • Maintain relationships from the initial sale to goal completion • Deliver in-person training to frontline staff in the field • Organize events to promote customer enablement and engagement
Requirements: • 3-6 years in B2B SaaS customer success or onboarding • Background in training...
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