Found Description
Sprinklr is an AI‑native Unified Customer Experience Management platform that helps brands deliver unified, personalized experiences at scale.
What you will do
- Ensure Sprinklr customers receive the best onboarding experience and value by effectively deploying Sprinklr software based on customer use‑cases, industry, and best practices.
- Act as the day‑to‑day internal escalation point and primary client contact, ensuring optimal client service regarding platform performance, functionality, enhancements, and configuration.
- Configure the Sprinklr product for various brands and industries following high standards of delivery and quality.
- Collaborate with the team to develop best practices on product configuration and continuously improve adoption.
- Provide social insights and recommendations to support clients’ business practices.
- Design and configure the appropriate Sprinklr solution to meet all requirements based on bes...
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