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Job Title: Senior Implementation Analyst Experience: 6+ years Key Responsibilities: Execute implementation activities across lifecycle phases Collaborate with clients to understand business needs, define requirements, and ensure accurate system configurations and rule setups Configure product modules based on client workflows and requirements Validate configurations through UAT support and scenario testing and troubleshoot configuration issues during implementation and post go-live Work with cross-functional teams including product, engineering, customer success, and support to drive smooth implementations Identify and escalate risks, resolve issues proactively, and communicate status updates to stakeholders regularly Foster strong client relationships to support retention and identify opportunities for upselling or expansion Required Qualifications: Bachelor’s degree in Healthcare, Business, IT, or related field Hands-on experience in implementations of SaaS products, preferably in he...