Found Description
Join Axiom Technologies as a Desktop Support Engineer to improve IT services for end-users. This independent contractor position in Gatineau offers flexible, part-time hours with immediate start.
As a Desktop Support Engineer, you'll be on the frontlines of IT service delivery at Axiom Technologies. This role requires a solid foundation of 3+ years providing technical support, where you will resolve both routine and complex desktop issues. Your insights and proactive communication will ensure efficient dispatching of service requests and high levels of customer satisfaction.
Key Responsibilities:
• Provide technical assistance for desktop hardware and software
• Manage service requests and update the ticketing system
• Escalate significant issues to the appropriate teams
• Execute advanced troubleshooting and installation services
• Foster effective communication with users and IT managers
Requirements:
• At least 3 years in a desktop support role
• A+ cer...
As a Desktop Support Engineer, you'll be on the frontlines of IT service delivery at Axiom Technologies. This role requires a solid foundation of 3+ years providing technical support, where you will resolve both routine and complex desktop issues. Your insights and proactive communication will ensure efficient dispatching of service requests and high levels of customer satisfaction.
Key Responsibilities:
• Provide technical assistance for desktop hardware and software
• Manage service requests and update the ticketing system
• Escalate significant issues to the appropriate teams
• Execute advanced troubleshooting and installation services
• Foster effective communication with users and IT managers
Requirements:
• At least 3 years in a desktop support role
• A+ cer...
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