Found Description
Job Summary
As an IFRS 9 Platform Analyst on the IFRS 9 Platform team, you will support credit unions implementing and using Central 1’s IFRS 9 National Reporting & Analytics Platform (“Platform”). You will provide functional and technical support, troubleshoot data and results questions, perform proofing/QA, and support testing and releases.
What you’ll be doing
- Respond to client inquiries through ticketing/email/phone within agreed timelines; gather details, triage, and communicate resolution steps.
- Support onboarding/implementations: data intake checks, mapping validation, user guidance, and basic training materials.
- Answer routine questions on platform outputs (staging, PD/EAD/LGD, scenario/FLI) and perform first‑pass investigation on complex inquiries (review inputs, configuration, segment rules, and proofing checks).
- Escalate when needed with a clear summary of findings, evidence, and recommended next steps to support...