Identity Access Management Officer

Overview

Main Purpose of the Job. The role is responsible for governance of identity and access management of Managed Service Provider ensuring adherence to the SLA contracts, high-quality service delivery, compliance, and continuous improvement.

Key Accountabilities

• IAM Strategy & Leadership : Lead IAM initiatives covering internal, customer identity and privileged access management; act as the subject matter expert for IAM best practices; lead implementation, configuration, and optimization of IAM platform and applications; lead implementation and governance of IAM AXA solutions; define and enforce privileged access policies (least privilege, just-in-time access, session monitoring); oversee onboarding/offboarding of privileged accounts, systems, and applications into PAM platforms by the MSP; monitor and respond to privileged access risks and anomalies; drive automation initiatives to significantly reduce IAM/PAM-related service desk ticket...