IDC Business Partner - Quebec

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom is Canada’s leader in last‑mile logistics. Our vision is to deliver fast, accurate, and reliable service powered by cutting‑edge technology.

Role Summary

Reporting to the Manager, Partnership Development, the IDC Liaison is responsible for strategically managing and developing the relationship between Intelcom and its Independent Delivery Contractors (IDC), to empower them to be productive, compliant, and profitable. Acting as a trusted advisor and business partner, this role ensures alignment between Intelcom’s strategic objectives and IDC performance, leveraging KPIs and operational insights. The IDC Liaison drives business value, fosters strong engagement, and ensures compliance while promoting growth and collaboration.

Responsibilities

• Align IDC performance with Intelcom’s strategic objectives through KPIs and data‑drive...