Found Description
12 Month Contract | Melbourne | Onsite
We are seeking an experienced ICT Service Lead to provide operational leadership and technical oversight across a multi-site technology environment.
This role will suit a hands-on infrastructure leader who can balance day-to-day ICT operations with governance, security, vendor management and continuous improvement initiatives.
Key Responsibilities:
- Oversee ICT operations and service delivery across multiple locations
- Support infrastructure upgrades, system updates and cloud initiatives
- Lead incident management, including high-priority outages and security events
- Manage ICT vendors and technology partners
- Review and maintain network architecture and security protocols
- Drive continuous improvement across systems and platforms
- Lead disaster recovery activities and operational reporting
Experience Required:
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