IAM Service Manager (Madrid)

Job Responsibilities

• Oversight of the operation of IAM controls executed tactically in IAM space.
• Lead submission of evidence and discussion holding from technical expertise with external/internal audit. Ensuring quality checks and submissions are completed for all tactical controls as required.
• Accountable for maintaining strategic alignment through effective communication, stakeholder engagement, and coordination with the global teams.
• Developing and enforcing control policies and procedures to govern user access to systems, applications and data ensuring that access privileges are aligned with job roles, responsibilities, and business requirements.
• Support the Cyber Security Delivery function of San UK. Manage improving customer service experience in relation to Cyber Security vendor services provided by our external third parties (such as Santander Digital Services).
• Resolving escalated issues through coordination wit...