Found Description
RESPONSIBILITIES
- Be responsible for Post-sales activities of Cybersecurity or Network Performance Monitoring products.
- Involve in Large-scale (Local & Regional) Project Implementation.
- Provide on-site implementation services including testing, deployment & documentation.
- Provide technical support in ensuring customer satisfaction.
- Analyse and clarify customer queries though troubleshooting and researching existing knowledgebase articles/known issues.
- Be on routine standby to support 24×7 maintenance support calls.
- Requires the ability to communicate issues clearly and concisely.
- Excellent written and verbal communication skills are a necessary part of the job.
REQUIREMENTS
- Singaporean only
- Bachelor’s degree or Diploma in Cyber Security, Computer Science, Computer Engineering or related field
- At least 1-2 years relevant experien...