Hybrid Windows Support Engineer in Ottawa

Empower operational efficiency as a Hybrid Windows Support Engineer for a Financial client in Ottawa. Support, maintain, and upgrade enterprise Windows Server environments every day.
This long-term contract position requires extensive experience in providing operational support for critical enterprise infrastructure on both on-premise and cloud platforms. Your primary role includes Level 2 technical support, troubleshooting incidents, and collaborating across teams to enhance infrastructure operations.
Key Responsibilities:
• Support and upgrade Windows Server environments (on-premise and cloud)
• Provide Level 2 support for critical infrastructure
• Troubleshoot incidents with application owners and developers
• Manage requests through ServiceNow ticketing processes
• Develop automation solutions for Infrastructure as Code initiatives
Requirements:
• 3+ years in hybrid enterprise environments
• Strong experience with Windows Server 2016–2022
• Knowledg...