Hybrid Travel Support Agent — English + Multilingual

Exoticca, a fast-growing online travel agency, is seeking a Customer Support Agent to help customers before departure and during travel, across calls, chats and emails.
You will provide destination information, assist with visas, bookings, and crisis communications, with a focus on quality, CSAT targets, and timely resolutions. Barcelona offices offer a dynamic, multicultural team in a startup environment.
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