Hybrid Trading Systems Support Analyst

Enhance your career as a Trading Systems Support Analyst at a leading firm in Toronto, ON. This hybrid role focuses on managing the Order Management System and frontline investment support.

We are looking for a Trading Systems Support Analyst to join our Digital Product Management Team. You will be pivotal in supporting the OMS and related applications for a global market, ensuring top-tier performance and quick resolutions of incidents. Collaborate with technical and business teams to identify improvements and maximize system efficiency.

Key Responsibilities: • Provide timely front-office support for investment platforms • Deliver real-time assistance for Charles River IMS and OMS components • Monitor system health and proactively address issues • Troubleshoot OMS connectivity using FIX protocol • Collaborate with Asset Management Development to enhance features

Requirements: • Experience with Charles River or similar OMS/IMS platforms • Proficient in SQL an...