Found Description
Medallia is looking for a Technical Support Advocate to provide advanced technical support to clients and partners, focusing on solving complex challenges within the Medallia SaaS platform.
This hybrid role emphasizes collaboration with cross-functional teams and contributes to continuous improvement initiatives in support services. Candidates must have a high school degree or GED, with advanced certification and at least 1 year of experience in a technical support role. Strong problem-solving skills and effective communication in English are essential.
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