Hybrid Service Owner at NavitasPartners

Drive service delivery excellence in a hybrid model with NavitasPartners as a Service Owner based in Edmonton. This part-time role emphasizes Agile and DevOps practices to elevate service quality and compliance.
As a hybrid Service Owner with NavitasPartners, you will have a leading role in enhancing services, managing vendor relationships, and facilitating smooth execution of contracts. With a focus on analysis, solution design, and user-centric needs, you will operate flexibly while ensuring secure, compliant services that align with stakeholders' expectations.
Key Responsibilities:
• Own the entire service delivery lifecycle
• Define service vision and measurable outcomes
• Manage contracts, including amendments and expirations
• Lead end-to-end RFP processes and vendor accountability
• Review vendor invoices and manage payments via ERP systems
Requirements:
• 7+ years managing contracts and Statements of Work
• 7+ years overseeing vendor relationships ...