Hybrid Service Development Manager Role

Drive service advancements with Mazda Canada as a Service Development Manager. This hybrid position emphasizes strategic growth initiatives based out of Langley, British Columbia.

This role requires you to analyze financial statements and KPIs, guiding Retailers in improving their service and parts operations. You will collaborate with Dealer Business Managers on action plans while facilitating training sessions and national rollouts to enhance Retailer performance and customer satisfaction. Your insights will be crucial in shaping effective operational strategies.

Key Responsibilities:
• Act as the expert on Retailer service processes
• Evaluate financial data and Retailer performance metrics
• Work closely with DBMs to develop improvement plans
• Consolidate KPI data for Retailer performance monitoring
• Deliver training tailored to Retailer needs

Requirements:
• Degree in Business Administration or 5-7 years ...