Hybrid Platform Implementation & CX Analyst

Link-Worldwide is offering a hybrid role in Valle de Chalco Solidaridad, where the new hire will be required to work 2 days a week at its Mexico City office. This position focuses on collecting customer requirements, configuring the Medallia platform, and supporting client meetings and launch processes.

The ideal candidate will possess a Bachelor's degree in Information Technology, Computer Science, or a related field. Responsibilities include technical specification creation and partnering with client teams to resolve inquiries.