Hybrid Junior Help Desk & On-site Support Analyst

SoftwareOne is seeking a Junior Help Desk and On-site Support Analyst in Mexico City. This hybrid role is ideal for recent graduates with a technical background who want to provide exceptional support in troubleshooting and maintaining technology solutions.

You will manage service requests, offer remote and on-site assistance, and collaborate with internal teams. Ideal candidates should have a technical degree and basic knowledge of Windows and Microsoft 365.