Hybrid IT Support Specialist - End-User Tech & Incident Expert

Capitole is seeking an IT technical support professional in Madrid. In this role, you will manage user support and incident management while ensuring the smooth operation of workplace services.

You will work in a hybrid model (2 days onsite / 3 days remote) and be responsible for administering Active Directory, providing support, and maintaining technical documentation. The ideal candidate will have a strong background in Windows environments, networking, and experience with Jira.